Shipping policy

At Snapail, we are dedicated to delivering your unique 3D creations to your doorstep, no matter where you are in the world. As our products are 100% custom-made, we want to be transparent about how long it takes to craft and ship your order.

1. How It Works: Crafting & Delivery

Unlike mass-produced toys, every Snapail, is a unique piece of art, custom-made to capture your memories. We prioritize quality over speed to ensure your figure is perfect.

Total Turnaround Time = Crafting Time + Shipping Time

Step 1: Crafting Time (10-15 Business Days)

Creating a personalized 3D figure is a multi-step artisanal process. Once you approve your design at checkout, our artists and technicians begin the work:

• High-Precision 3D Printing: Layer-by-layer formation.

• Hand-Polishing & Curing: Ensuring smooth textures and durability.

• Strict Quality Control: We manually inspect every detail before packing.

(Note: Good things take time. We appreciate your patience as we ensure your memory is captured perfectly.)

Step 2: Shipping Time (7-15 Business Days)

Once your figure passes our final inspection, it is carefully packaged and handed over to our global logistics partners.

2. Shipping Rates & Global Delivery

We are proud to deliver customized memories to customers worldwide. Whether you are gifting to a friend next door or family across the ocean, we ensure your Snapail, arrives safely.

• The "Estimated Shipping Time" refers to the time in transit after the product leaves our facility (excluding production time).
• Specific delivery times may vary slightly depending on your destination (e.g., remote areas) and local customs processing.
• During peak holiday seasons (e.g., Christmas, Valentine's Day), delivery carriers may experience slight delays.